Welcome to Rattanelect, our customers are most important to us. That’s why we provide you best inventory and customer service to win your trust. The information you shared with us, or that we collect helps to analyze about you, hence providing you the products and services you need. We respect your right to privacy and take every step that ensures the protection of your personal data and information. Your privacy, our commitment. Continue reading, to learn more about our privacy policy. Kindly don’t use this site if you don’t agree to these polices. It includes that how and why we gather your information, where we use it and when we disclose personal data and personal information of our customers.

Collection of your Information:

Whenever you visit Rattanelect directly or indirectly, you agree to the terms of use of the privacy policy. Whenever, you login or register on our website, we save all that information that is required to provide you quality services and excellent shopping experience.

  • All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties
  • When you fill up form/forms, we save the entire info including, yet not limited to, your name, contact, address, date of birth, gender, country, home town language, financial details and preferences. 
  • We secure all the information used to contact us, including everything related to your queries, complaints, emails, calls, messages, social media and any other relevant information.
  • We record your computer/mobile/device and internet information including, but not limited to, your system number, IP address, location, time zone, web browser type, cookies, history and operating system.
  • We also keep the complete track of your transaction information including debit/credit card numbers, registration, renewal and expiry dates and billing and delivery information.
  • We keep the record of all information, you provided us any time.

Use of your Information:

Your privacy is our preference. The information we gather from you will be used to:

  • Provide and improve our product and services.
  • Settle down your problems and queries.
  • Managing your orders and payments.
  • Evaluate your interest and preference to give you a more personalized experience.
  • Update and maintain your records.
  • Allowing third parties to do technical, logistic and various other functions on the behalf of Rattanelect.
  • Communicate with you.
  • Offering you promotions and marketing material.
  • Update you about our new services and updates.
  • You may decline to receive marketing, promotional or survey notices from us.

Disclosing/Sharing your information:

  • We may share your personal data with logistic services and others to provide you enhanced services
  • We can share your personal data with third parties whom you allow us to share with.
  • With security, law and government officials/authorities
  • With vendors, consultants and marketing partners who will use it out on behalf.

Security of your Information:

Your Rattanlelect login is password protected. Only specific employees, who need the information to perform can access this information. The servers which save, identify and keep your data are placed at secured places. These places may be in UAE or anywhere in the whole world. As you know that no internet data is 100% secure, so we don’t claim 100% security. However, we strive hard to keep your information save as much as possible. We may update our privacy policy time to time, so we recommend you to visit the terms and services and privacy policy section now and then.